digitec.ch poor environmental behavior

I ordered my new Canon S100 camera from digitec.ch, mainly because they pretended to have it in stock. Along with the camera, I ordered a second NB-5L battery pack and a Transcend 32 Gb SDHC card. I paid everything in advance with my credit card. So far so good.

Then, several issues disturbed me during the delivery process :

  • even if all 3 ordered items were available at ordering time, the Canon S100 was suddenly not available anymore, without explanation. I contacted Canon Switzerland, they informed me that Digitec was known for such behavior.
  • after talking to Digitec, they informed me that I have to wait up to March to get the Canon S100. I told them it’s not serious.
  • then I started to get the 3 items in 3 separate packages, in 1 day interval. All packages were delivered to my door by 3 distinct vehicules.
  • the tiny SDHC card was sent in a huge box, see picture below.

In short : Digitec has no idea about delivery time, and their poor shipping strategy cost them (and therefore us customers) vast amounts of money. I will therefore stay away from them for my future purchasings.

BTW: the Canon S100 appears to be a very good camera, based on my initial testings.

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